Refund policy
All Sales Final — No Returns or Refunds
Due to the nature of our products, all sales are final. We do not accept returns or offer refunds on any orders once they have been placed and processed.
Why We Have This Policy
Our products are ingestible dietary supplements. For the health and safety of all customers, we are unable to resell or restock any opened or returned items. This policy applies to all orders regardless of circumstance.
Damaged or Incorrect Orders
We stand behind the quality of every product we ship. If your order arrives damaged, defective, or incorrect, contact us within 48 hours of delivery at austin@austinheaton.com with your order number and a photo of the issue. We will make it right.
Before You Order
We encourage you to read all product descriptions, ingredient lists, and usage instructions carefully before purchasing. If you have any questions about whether a product is right for you, reach out before placing your order and we will happily help.